St. Patrick’s Day on a Monday? Blasphemy! When in Dublin a few years ago, I visited the Guinness Storehouse and was most impressed by the section dedicated to their advertising archive, most of the second floor. “Guinness is good for you” was a claim made in the company’s adverts after market research revealed people felt [...]
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Personalization v. privacy: Online marketers get too close for comfort
It’s a sticky subject and it’s not going away anytime soon. Some have called personalization the Holy Grail of marketing. If you can connect with people in a highly relevant and personalized way, you’ll dramatically improve your response rates and marketing ROI. What’s more, most people prefer personalized ads–ads delivered to their name, at the [...]
Not interested in Blow? Try Meth instead.
The response to my post regarding Blow Energy Drink yesterday was a hearty two thumbs down. So, I can only imagine what you might think of Meth Coffee. From their homepage: Dear Agent, I am dispatching to you a sample of smooth and highly seismological coffee bean substance. Try this new flammable specimen, but distribute [...]
Responsible or not? Blow Energy Drink Mix
Energy drink marketing is kinda like soda pop marketing — on steroids. And taurine. And caffeine. All at once. Energy drinks are mostly geared toward thrill-seeking youth looking for a coffee alternative…a legal high. The packaging is aggressive–even dangerous–with monsters, aliens, skateboards, crocodiles, rattlesnakes and other creatures meant to make the customer feel just a [...]
Green & authenticity make a good marriage
Lewis Green and I had a great talk last week. Lewis is the Chief Communications Officer & Founder of L&G Business Solutions, and author of the book Lead With Your Heart. Our chat had no agenda. We connected online a few months ago after we noticed we seemed to be singing from the same hymnal. [...]
Responsible or not? PETA’s campaign against KFC
It really doesn’t matter how you feel about PETA, you have to admire their marketing chutzpah. I heard their ad was banned from the Super Bowl, but couldn’t find it on YouTube. A visit to Gino Cosme’s Bridging the Gap blog revealed all. Here’s the banned ad (viewer discretion advised): Clearly, this was meant to [...]
Toy safety and timing
As the father of two preschoolers under age five, I’ve been frustrated with the toy industry’s failure to aggressively address lead, PVC and phthalates in toys. Needless to say, I was happy to see that both Wal-Mart and Toys R’ Us announced new guidelines for manufacturers last week. In a letter to customers, Toys R’ [...]
Southwest Airlines looking for luv in all the right places
You gotta love Southwest Airlines. Known as the “Luv Airline,” Southwest wears their heart on their sleeve, professing their affection for their employees, customers, planes and more on their blog. The blog includes a photo caption contest for Southwest employee dressed as cupid, a series of articles on the “next generation of customer service,” info [...]
Responsible Super Bowl ads? You decide.
The Super Bowl frenzy is over, but the analysis of the Super Bowl advertising has just begun. Millions are already viewing and voting on their favorites at YouTube Adblitz and MySpace. I’m interested in something a little different. I’ve taken the liberty to list just over twenty of the ads that are currently receiving at [...]
Preview Pepsi’s Super Bowl ad for the deaf
This ad from Pepsi will air during the Super Bowl. Pepsi shows support for the deaf, makes sure advocacy groups will support them and then puts on what will be one of the most unique ads during the Super Bowl. Instead of participating in the advertising shouting contest, Pepsi zags and does an ad with [...]
On photonapping and double standards
From software license audits to record labels suing teenagers’ parents for downloading music through a file sharing services, corporate America is working overtime to protect its intellectual property rights. Just in the last week, the blogosphere was abuzz with news that Ford had asked the Black Mustang Club to cease and desist from using photos [...]
Two trends you need to wrap your head around now
AdWeek released its Top 10 Trends of 2007 late last month. Trends included the explosion of social networking and its impact on privacy, increased mobility, the growth of the BRIC nations, online gaming, and how open systems are prevailing over closed ones. But two trends are of particular relevance to responsible marketing: It’s time to [...]
Tide offers “Loads of Hope” for natural disaster victims
Do you have an affinity to your laundry detergent? You might after you read this. After Hurricane Katrina and the recent California wildfires, Tide dispatched their CleanStart trucks to the scene to help. These mobile laundry facilities provided the families of these disasters with free laundry services when they needed it most. The CleanStart trucks [...]
Inspiration from unexpected places
Happy New Year! Finding the right topic for my New Year’s Day post was more difficult than I thought. Sure, I have hundreds of things bookmarked and find new things every day. And this time of year, there are plenty of worthy “2007 Marketing Year in Review,” “2008 Marketing Forecast,” and “Marketing Top 10 List [...]
Ad Age Trends for 2008: My take
Ad Age released their Trends to Watch in 2008 recently. Here’s a loose summary of the article with my comments in italics. MARKETERS HIT A ROUGH PATCH With growth slowing, fuel prices high and credit tight, marketers will struggle as consumers will reduce spending. This puts marketing responsibility at a premium. Now more than ever, [...]
A little present from Coors to the world
Santa actually has nothing to do with this post, but how could I resist? The Denver Business Journal reports that the Molson Coors Brewing Co. of Golden, Colorado has made a commitment to reduce greenhouse gas emissions by 12 percent within the next two years, reduce energy use and convert some waste into ethanol. “Waste [...]
A multicultural marketing swing and miss
Multicultural marketing is smart. It makes a lot of sense. And it could be your company’s next competitive advantage. A few of my team members at Outsource Marketing wrote a substantive article on the topic awhile back in Are you serving the minority-majority? Why multicultural marketing matters more than ever. It’s definitely worth your time. [...]
Why won’t Starbucks do something like this?
Go into any Starbucks and you can pick up one of their brochures sharing their corporate social responsibility. They are really putting some energy into their communications in this area, and I applaud them for it. Tully’s is a Seattle-based company that has followed Starbucks, literally, into many of Seattle’s neighborhoods. Their strategy: open a [...]
Can CREDO mobile make each call a call for change?
Today is Thanksgiving. After using a forklift to bring the Seattle Times in, I was surprised to see a sticker saying “Make each call a call for change” from Credo Mobile. My first thought, cool, kind of like Working Assets, but for mobile phones. Well, I was almost right. As it turns out, Credo is [...]
Preview the Responsible Marketing book
Why is marketing ROI is an oxymoron for most companies? “Spend more, get less” just doesn’t pencil. There is a pathway to marketing that delivers results, but it might not be the path you’d expect. Here’s a link to a white paper-length preview of my upcoming book entitled, you guessed it, Responsible Marketing. In it, [...]
- Awards for sale: Not a rewarding experience July 22, 2008
- The door to door salesman from hell October 23, 2008
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Personnel Concepts’ marketing:
Out of compliance? October 8, 2008 - Princeton Premier: Bad marketing or vanity scam? November 13, 2008
- Let’s fight vanity scams together August 21, 2008
- The new phone books are here! Oh, goody. October 22, 2008
- How can business help the poor? September 25, 2008
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Return of the salesperson from hell
May 3, 2012
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An opportunity missed, and at what cost?
April 18, 2012
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God is in the details
March 28, 2012
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Do we hate Dollar Shave Club’s viral video?
March 7, 2012
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Responsible or not? CIT’s college recruiting video
February 20, 2012
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Your name + your picture = LinkedIn ad
January 31, 2012
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It worked with Darth Vader. Why not Ferris Bueller?
January 30, 2012
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Dmedw22: I'm assuming you’re a "Quill Guy". I had th...
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Patrick Byers: That's a shame, Shelley. When the app connects co...
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Patrick Byers: Phil - Agreed. Thank goodness we live in the age w...
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Shelleychaudoir: I love many things about my Volt; however, shame o...
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Becca: Every dealer represents the company and they are t...
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Amber King: I agree. Even if they are a franchise, the car dea...
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Phil Q: It amazes me in information age that there are s...
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