A little present from Coors to the world

Santa actually has nothing to do with this post, but how could I resist? The Denver Business Journal reports that the Molson Coors Brewing Co. of Golden, Colorado has made a commitment to reduce greenhouse gas emissions by 12 percent within the next two years, reduce energy use and convert some waste into ethanol. “Waste […]

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Santa: Love him or hate him?

  Do you love Santa? Or do you hate him for his role in the commercialization of Christmas? I’m torn. I’ve played Santa for our neighbors’ kids the last three years. I don’t have his beard or build, but the suit works. Their kids haven’t realized it’s me, and though I have to sneak away […]

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“Season’s Greenings” from the Port of Seattle

Today we received the above postcard from the Port of Seattle. Inside it reads “Please recycle peace, love, and joy.” Nicely done, Port, especially when you stack it up against the holiday message I received from Waste Management. I thought to myself, “self, this looks like something worth sharing.” Then I got an email from […]

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Happy Holidays. No. Really. We mean it.

“From everyday collection to environmental protection, Think Green. Think Waste Management.” That’s the tagline in the footer of a Happy Holidays email I received from Waste Management. The rest of the message: Dear Valued Customer, We hope you have a safe and happy holiday. Cordially, Waste Management Apparently, they didn’t want to waste any time […]

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Ride the S.L.U.T. SayWa?

  If you live in the Seattle area, you’ve witnessed a naming blunder or two over the last few years. Washington State’s “SayWa?” slogan to promote tourism in the state was widely panned and then scrapped. The Seattle Convention and Visitors Bureau followed that ditty up with “metronatural,” [lower-case ‘m’ is part of the branding] a […]

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Art from junk mail

  Lemonade from lemons? How about art from junk mail? Sandy Schimmel of Schimmel Art of Phoenix, Arizona is using recycled advertising ephemera, junk mail and greeting cards to create some visually stunning art. Check out her collection.

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For the library: William Zinnser’s “On Writing Well”

Recently I shared a copy of On Writing Well, by William Zinsser with an Outsource Marketing client. It may well be the 10th copy of the book that I’ve given away. It’s that good. My former partner Ken Mays said it best: We bought a copy of this book after reading an article about an […]

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My friend, the spammer

Want to make some easy money? Now you can, if you are willing to spam your friends on Facebook, and soon, Skype, Open Social, Twitter and some of your other favorite places to connect online. Check out this blog posting from TechCrunch, and make sure you scan the comments.

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Responsible or not?

Boring advertising is irresponsible in so many ways. But there’s a fine line between breakthrough creative and going too far. Is this ad responsible or not? Comment below to weigh in.

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Is marketing outsourcing Responsible Marketing?

It’s a fair question. To answer that, first you need a little better understanding of what marketing outsourcing is. To help explain the concept, I wrote Demystifying marketing outsourcing. It’s a quick read that describes marketing outsourcing categorically, not my company. Of course, since we are marketing outsourcing pioneers and I’m closer to this than […]

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A multicultural marketing swing and miss

Multicultural marketing is smart. It makes a lot of sense. And it could be your company’s next competitive advantage. A few of my team members at Outsource Marketing wrote a substantive article on the topic awhile back in Are you serving the minority-majority? Why multicultural marketing matters more than ever. It’s definitely worth your time. […]

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On first impressions and sweating the small stuff

On the surface, Fresh & Easy Neighborhood Market looks like the type of company I’d enjoy profiling on The Responsible Marketing blog. They are saying all the right things: they believe in making fresh and high quality food affordable in every neighborhood, they are active in their communities, they treat their people well. So it […]

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Why you should evaluate all your contact points

So my family is returning from our vacation in Whistler last week and my four-year-old has to “really go.” We’re in traffic, and we’re not sure when we’ll get to the next gas station. Parents, are you tensing up a bit? Finally, there’s one on the corner. What a relief. Or not. We pull in, […]

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I deserve a hot, juicy burger…and a cup of water

Last summer, I took my mom to Wendy’s for lunch with my kids. Believe it or not, it was the first time she’d been there. Hold the ‘heavy hitter’ and ‘great son’ comments — it was her idea. Anyway, after we sat down for our gourmet meal, there was a bit of a stir near […]

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Why won’t Starbucks do something like this?

Go into any Starbucks and you can pick up one of their brochures sharing their corporate social responsibility. They are really putting some energy into their communications in this area, and I applaud them for it. Tully’s is a Seattle-based company that has followed Starbucks, literally, into many of Seattle’s neighborhoods. Their strategy: open a […]

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Can CREDO mobile make each call a call for change?

Today is Thanksgiving. After using a forklift to bring the Seattle Times in, I was surprised to see a sticker saying “Make each call a call for change” from Credo Mobile. My first thought, cool, kind of like Working Assets, but for mobile phones. Well, I was almost right. As it turns out, Credo is […]

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Preview the Responsible Marketing book

Why is marketing ROI is an oxymoron for most companies? “Spend more, get less” just doesn’t pencil. There is a pathway to marketing that delivers results, but it might not be the path you’d expect. Here’s a link to a white paper-length preview of my upcoming book entitled, you guessed it, Responsible Marketing. In it, […]

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Introducing the Responsible Marketing Blog, from Outsource Marketing

Hello all, We all know how difficult marketing has become. Ask an audience of 300 marketers or business owners if they are happy with their marketing results and see if one hand goes up. The fact I don’t have to tell you answer speaks volumes about marketing effectiveness today. There are a host of reasons, […]

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