Posts Tagged ‘book’

Responsible Reading: Marketing Management

Wednesday, August 27th, 2008

Seems every marketing book claims to offer the silver bullet—the marketing secret that guarantees incredible success. I’ve read 100’s of marketing books—including some great ones—but there are no shortcuts, folks.

To be a Responsible Marketer, you need a strong grounding in the fundamentals.

You won’t learn them in a three-day seminar, and probably don’t have the time to return to college, so what do you do?

Read Marketing Management by Philip Kotler and Kevin Lane Keller.

Marketing Management by Kotler and Keller

Amazon’s description is spot on:

Kotler/Keller is the gold standard in the marketing management discipline because it continues to reflect the latest changes in marketing theory and practice.

Topics covered include brand equity, customer value analysis, database marketing, e-commerce, value networks, hybrid channels, supply chain management, segmentation, targeting, positioning, and integrated marketing communications.

For marketing professionals who place special emphasis to creativity and imagination in marketing management.

At 816 pages, this book is huge, but don’t let the size fool you. It’s filled with diagrams and case studies that make it an easier read than many textbooks. This book will back-fill the things you don’t know and give you a great foundation to build on.

Though it’s expensive ($120 at Amazon with a $53 discount!) I’d suggest owning a copy to use as go-to marketing reference (I do).

If you are serious about Responsible Marketing, you should read it, at least once, cover to cover.

So, if you could recommend just one good foundational marketing book, what would it be?

Please comment below to share.

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What are you doing to drive word of mouth?

Wednesday, February 13th, 2008

Word of Mouth Marketing Book - Click here to view on Amazon.com

Each month, the Outsource Marketing Book Club gathers to review a marketing book of interest and chat it out. Our goal is simple: find new ways to help our clients.

Everyone knows word of mouth is the most effective form of marketing, and for that reason it’s one of the ingredients of Responsible Marketing. Problem is, few marketers seem to do it well.

Today we reviewed Word of Mouth Marketing, by Andy Sernovitz, one of the founding members of WOMMA. There have been a host of books on the topic, BuzzMarketing by Mark Hughes, The Anatomy of Buzz by Emmanuel Rosen and of course, Seth Godin’s Unleashing the IdeaVirus. I’ve read ‘em all, and Sernovitz’s book is every bit as good, and in some ways better than it’s predecessors.

Our book club deemed it one of the best we’ve read in the last year. Why? Sernovitz finds the right balance between theory and application. Examples are simple and his how-to templates are actually usable straight out of the book. You read that right. And since we serve companies of all sizes (from the largest in the world to some small, interesting startups) we were excited to see his ideas really are for organizations of all sizes.

In the introduction, Sernovitz explains that word of mouth has made us more honest as marketers, that because of social media and ease of sharing information the following statement is true:

For the first time in the history of modern business, we have a force for good that is also driven by the all-powerful profit motive.

Can you see why I like it?

What’s the best word of mouth book you’ve read? I’d love to hear about it.

For the library: William Zinnser’s “On Writing Well”

Monday, December 17th, 2007

On Writing Well, by William Zinsser

Recently I shared a copy of On Writing Well, by William Zinsser with an Outsource Marketing client. It may well be the 10th copy of the book that I’ve given away. It’s that good.

My former partner Ken Mays said it best:

We bought a copy of this book after reading an article about an antique baseball board game by its author, William Zinsser. It was so fascinating, we typed Zinsser’s name into Google to see if he could find other articles. We learned that Zinsser was a former New York Herald Tribune editor and taught writing at Yale. And that his book, On Writing Well, was in its seventh printing.

We ordered it immediately.

The amazing thing is how much fun it was to read a book about writing. Zinsser supplies generous advice about writing non-fiction in general, and in some of its specific forms (e.g., travel, sports, technology). He makes these practical guidelines as interesting as antique board games (or, one suspects, anything else he writes about). We can’t really describe how he does it. We just wish we could do it half as well.

Good marketing has to do with selection: of markets, audiences, media, and images. At its core, though, is the selection of words that will make a product understandable, interesting, and appealing. This is the best book we’ve read about how to write that way.

This is a book I guarantee you’ll read more than once. Grab a copy today.

After all, effective marketing can’t happen without good writing.