Posts Tagged ‘buzz’

Little changes can have big effects

Thursday, July 24th, 2008

I’m not sure why, but for some reason, The Tipping Point, by Malcolm Gladwell has come up in four or five conversations I’ve had in the last few weeks.

It’s hard to believe the book has been out since January of 2002. Given the fact it was on most best-seller lists for over two years and still does strong sales, it’s harder to believe how many people still haven’t read it.

Since it still has buzz, here’s an itty-bitty summary/review:

What does the resurgence of Hush Puppies, the reason Paul Revere’s midnight ride succeeded when William Dawes failed, the reduction of crime in New York City and the decline in teen suicide have in common?

Malcolm Gladwell masterfully pulls it all together, showing how the Law of the Few, the Stickiness Factor, and the Power of Context all worked together to help trigger viral epidemics that achieved unprecedented success while other ideas never gained traction.

It’s not quite a how-to manual, and his explanation of how to create stickiness wasn’t as deep as some may like (Made to Stick by Chip and Dan Heath fills that gap quite well).

But at Outsource Marketing, we’ve been preaching and teaching about the challenges of marketing amid information overload since the late 90’s, and this book promised—and delivered—a better understanding of what it takes to drive word-of-mouth and create buzz.

Read it? How would you rate it?

Comment below to weigh in.

I deserve a hot, juicy burger…and a cup of water

Monday, November 26th, 2007

Wendy’s window sticker

Last summer, I took my mom to Wendy’s for lunch with my kids. Believe it or not, it was the first time she’d been there. Hold the ‘heavy hitter’ and ‘great son’ comments — it was her idea.

Anyway, after we sat down for our gourmet meal, there was a bit of a stir near the entry as a few people snapping digital photos like the one above (only the people were much better looking).

It’s a simple idea, really, but it worked. Though we were there during off hours nearly everyone that walked through their doors made a face at the person they were with or commented about it. A sticker on a window was creating quite a buzz.

Simple ideas creatively executed are pretty powerful stuff, aren’t they?

The sticker I liked. The service–not so much. I had to purchase bottled water because this particular Wendy’s ran out of cups.

Have you seen creativity in action lately? I’d love to hear about it.