Posts Tagged ‘multicultural marketing’

Everything I know I learned from a marketing intern

Thursday, May 22nd, 2008

Let’s face it, interns get a bum wrap.

They work hard, do some heavy lifting and receive little in return. They know they are paying their dues and dutifully do whatever you hand them.

Since they are an intern, after all, some people might view them as lightweights, only capable of handling menial tasks and only with an inordinate amount of direction.

In spite of it all, most maintain a positive attitude—their role is to humbly serve while they learn as much as they can.

At Outsource Marketing, we typically have anywhere from one to three interns at any one time. We’ve been extremely lucky—most are bright, capable and energetic.

They come to Outsource to learn from us—and learn they do. But we get so much more than just help on marketing projects in return:

  • We gain a perspective lost among our mostly 40-something team
  • We’re reminded that focusing on the fundamentals is oh so important
  • We learn that our way isn’t always the best way
  • And like a breath of fresh air, their optimism rubs off on us
  • I was reminded just how important our interns are to us last week, when Dinara Abilova, a University of Washington marketing major, really plused our weekly Huddle.

    First, she did a presentation called “Lost in translation” where she shared a list of brands that botched it when they moved into a foreign market. Multicultural marketing and marketing localization are immensely important, but an abundance of care is needed if you are going to take the leap into a new culture.

    I’ll share some of the multicultural miscues she shared in a later post, but the lesson we learned was that even veteran marketers working for established brands can get it wrong if they get sloppy.

    Next, Dinara played a game based upon the Power of 10.

    She asked a question such as “What percentage of American men think they look good in a Speedo?”

    We wrote our answers down, and if we guessed within 10 percentage points of the correct answer we got one answer right.

    Out of 10, the highest score was four. I only got one right.

    We learned something there, too: As marketers, no, human beings, we’re quick to follow our instincts. Sometimes what you might think simply couldn’t be further from the truth.

    I’d argue that’s often the case with perceptions regarding interns, as well.

    After all, aren’t some of the best marketers the ones that humbly serve and learn as much as they can?

    Multicultural marketing on the verge

    Monday, January 7th, 2008

    PR Newswire announcement

    Have you considered multicultural marketing yet? You should. Now. Seriously. Now.

    Soon, the minority will be the majority, but most marketers haven’t caught up yet. If you want to know why, read our Friends of Outsource Marketing article Are you serving the minority-majority? Why multicultural marketing matters more than ever.

    Marketers are starting to take notice and multicultural marketing is on the verge. In fact, on January 3rd, PR Newswire announced they had purchased not one, not two, but three companies in the Hispanic marketing space.

    The announcement cited a Selig Center for Economic Growth study showing that the “Hispanic media is doubling the general media’s growth, and Hispanic consumer spending power is projected to top a whopping $1.2 trillion by 2012.”

    PR Newswire’s acquisitions include:

  • Hispanic PR Wire, connecting to the nation’s leading Hispanic newspapers, magazines and Internet portals
  • LatinClips, a media monitoring and measurement service
  • Hispanic Digital Network, an Internet advertising network reaching a U.S. online audience of 17 million+
  • Think PR Newswire is taking multicultural marketing seriously? Yeah. Me too. Is it time for you to do the same?

    A multicultural marketing swing and miss

    Tuesday, December 11th, 2007

    Email from Enterprise

    Multicultural marketing is smart. It makes a lot of sense. And it could be your company’s next competitive advantage.

    A few of my team members at Outsource Marketing wrote a substantive article on the topic awhile back in Are you serving the minority-majority? Why multicultural marketing matters more than ever. It’s definitely worth your time.

    So what’s worse? Failing to communicate with customers and prospects in their native language or doing a hasty job of it like Enterprise?

    I have a corporate account with Enterprise. I appreciate and applaud their intentions, but the email above is inexcusable. The little Spanish I know I’ve learned from Dora and Diego.

    Do you speak Spanish? Is the translation right? Now I’m questioning everything, and I’m sure I’m not alone.