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Responsible Marketing Movies premiere on 09/09/09

By on September 4, 2009 in announcement, videos

Next Wednesday, 09/09/09, Outsource Marketing is throwing a party/benefit in Redmond, WA as we officially launch our new, more responsible brand. At the event, we’ll premiere eight new Responsible Marketing Movies, but these aren’t of the instructional, how-to ilk. Technically, they aren’t movies either—they are web shorts, most between 15 seconds to just over two [...]

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Evian’s hip-hop roller babies: Responsible or not?

By on July 9, 2009 in advertising, creativity, environmentally responsible, responsible or not?, videos, viral marketing, word of mouth

By now, you’ve probably heard about Evian‘s new “live young” campaign featuring the roller babies. You haven’t? Well, now you are in the know: There’s a lot to like here: It’s fun, unique, the CGI was done well and who doesn’t love Rapper’s Delight? It’s the type of video you can hardly resist hitting the [...]

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Is responsibility the Holy Grail of marketing?

By on April 3, 2009 in cause marketing, interview, socially responsible

Gennefer Snowfield at the Triple Pundit interviewed me earlier this week and asked me a host of questions regarding Responsible Marketing, including— Where the Responsible Marketing concept came from; The impetus for this blog; How I define Responsible Marketing; Where Responsible Marketing fits with cause marketing; Which brands are leading in Responsible Marketing; My predictions [...]

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Do I get to have a Guinness again this year?

By on March 17, 2009 in advertising, corporate responsibility, fun, socially responsible

Last St. Patrick’s Day I asked if—given Guinness’ long history of often questionable advertising claims—I should be allowed to hoist a pint of their tasty stout. 74% of you said “Yes. Guinness is yummy. And they aren’t all that bad anyway.” How about this year? I sure would love to hoist a pint since it’s [...]

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Is green marketing Responsible Marketing?

By on February 16, 2009 in environmentally responsible, greenwashing

Is green marketing responsible? Not always. Sometimes it’s just the opposite—it’s irresponsible, deceptive and wrong when it’s greenwashing. The fact is, most Americans say green advertising is nothing more than just a marketing tactic. Consumers are savy—just because a marketer claims it doesn’t mean they’ll believe it. So why go green? Well, because it’s the [...]

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Hall of Shame: Countrywide Home Loans

By on January 16, 2009 in advertising, deceptive marketing, ethics, hall of shame

Marketing is about persuasion, so occasionally marketers stretch the truth. But how bad is a company when it mocks it’s own advertising in a court of law? Pretty bad. Countrywide Home Loans is no stranger to litigation and is considered by some to be among those lenders most responsible for the mortgage crisis. Maybe it [...]

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Less posts, more discussion in 2009

By on January 6, 2009 in about this blog, announcement

For years I’ve grappled with the conflict between commerce and conscience. Like most of you, I’m a marketer. Like all of you, I’m a consumer. So, I’m always asking questions: To break through, you have to do work that gets attention. But how far is too far? What do you do when a marketing practice [...]

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One resolution to keep: A marketing plan in 2009

By on December 31, 2008 in strategically responsible

I often ask audiences “Are you happy with your marketing results?” Regardless of the number of people in the audience, nary a hand will go up. Later, when I ask “How many people are working from a marketing plan?” about the same number of people raise their hands. It’s no coincidence that of those that [...]

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Free Responsible Marketing webinar today

By on December 17, 2008 in announcement, presentations, Uncategorized, webinar

I’m presenting Responsible Marketing: Dos and Don’ts in a Down Economy today, courtesy of PR Newswire, the global leader in news and information distribution services for professional communicators. Here are the details: Wednesday, December 17, 2008 10:00 AM Pacific 11:00 AM Mountain 12:00 PM Central 1:00 PM Eastern Approximately 45 minutes Click here to RSVP [...]

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Tobacco in an irresponsible marketing death spiral

By on December 17, 2008 in authenticity, deceptive marketing, ethics, false advertising, socially responsible, truth

This week, tobacco companies were dealt a blow when the Supreme Court ruled 5-4 in favor of allowing lawsuits to proceed under state law for deceptive advertising of “light” cigarettes. Tobacco companies are now in what I call an irresponsible marketing death spiral: The proliferation of traditional and social media have created millions of professional [...]

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Free Responsible Marketing webinar on PR Newswire

By on November 25, 2008 in announcement, presentations, webinar

As you probably know, I do a fair amount of speaking regarding Responsible Marketing. Usually, my speeches are only available to the members of the organization in which I’m speaking—not the general public. Well, thanks to PR Newswire, the global leader in news and information distribution services for professional communicators, you’ll be able to attend [...]

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Happy Birthday, Responsible Marketing Blog

By on November 19, 2008 in about this blog

A year ago today, I soft-launched the Responsible Marketing Blog. My goal was twofold: Create a digital scratchpad for my ideas as I write a book on the topic and get unfiltered feedback on those ideas. Both goals have been met, but progress has slowed on the book as it has transformed itself over the [...]

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Hall of Shame: Misleading mortgage marketers

By on November 6, 2008 in deceptive marketing, ethics, hall of shame

Every homeowner gets them: Misleading letters from mortgage lenders informing you that you are eligible for a lower payment. Here’s one I received a few months ago from Eagle Nationwide Mortgage: The letter above follows the typical template: Your mortgage lender’s name is at the top, along with your “account number” Contains the word “URGENT” [...]

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Responsible or not? Shockvertising

By on October 30, 2008 in creativity, morality, responsible or not?, sex sells, videos, viral marketing, word of mouth

Trendhunter did my homework for me today and compiled a four minute collection of shocking ads that will leave you asking the question, “How far is too far?” You won’t want to view this in front of small children or your boss. It features fake lesbians, phony murder scenes, employees getting punched in the face [...]

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Responsible or not? FreeCreditReport.com

By on October 6, 2008 in creativity, ethics, false advertising, responsible or not?, truth, videos, viral marketing, word of mouth

FreeCreditReport.com has done a great job with their marketing—it’s hard to come up with a company that’s created more memorable ads recently. People are paying attention to their ads, sharing them on social sites and singing along. View this video on YouTube The problem is, the credit reports aren’t free at all. When you get [...]

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Responsible or not? Advertising adultery

By on September 19, 2008 in ethics, message responsible, morality, responsible or not?, social networking, videos

Ashley Madison is a social networking/dating service—for married people. Although the company isn’t breaking any laws by helping facilitate adultery (soon they’ll have a money back guarantee if you don’t successfully have an affair), they aren’t breaking any laws. Still, their billboard only lasted three days in Times Square, an ad they produced for ESPN [...]

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Bumvertising: Welcome to the Hall of Shame

By on September 16, 2008 in casting responsible, environmentally responsible, ethics, execution responsible, hall of shame, message responsible, roi responsible, signage, socially responsible, strategically responsible, videos, viral marketing

Bumvertising is exactly what it sounds like: Advertising on the homeless. It started in 2005 when 22-year-old University of Washington grad Ben Rogovy was looking for a cheap way to promote another company he started. Here’s a quick overview: View this video on YouTube The Bumvertising debate has attracted local, national and even international media [...]

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Responsible or not? Ringling Brothers Circus

By on September 8, 2008 in environmentally responsible, message responsible, responsible or not?, socially responsible, strategically responsible, videos

I was surprised how excited I was to take my kids to “The Greatest Show on Earth,” on Saturday. The last time I’d been to The Ringling Bros. and Barnum & Bailey Circus was at least 30 years ago, and I knew my four and five year old kids would be captivated by the show. [...]

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IMC: It’s not what you think it is

By on August 20, 2008 in execution responsible, strategically responsible

Next time you are talking to someone that “knows” marketing, ask them what IMC is. If they know the acronym stands for “Integrated Marketing Communications,” they get a star. If they tell you, “IMC is when all your marketing communications are working together—your printed materials, your website, your advertising, direct marketing, new media and your [...]

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How Responsible Marketing builds trust

By on August 7, 2008 in casting responsible, environmentally responsible, execution responsible, message responsible, no trust, roi responsible, socially responsible, strategically responsible

Some people think trust is gained through integrity only. Not so, says Steven M.R. Covey in The Speed of Trust. Trust is equal parts character and competence. Here’s how character and competence are directly related to Responsible Marketing: It takes more than just doing marketing right. For long-term success, you really have to do the [...]

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