Posts Tagged ‘social good’

The Pepsi vs. Coke social good smackdown

Thursday, March 4th, 2010

Coke vs. Pepsi

When Coke and Pepsi start being judged by their social responsibility as much as their taste (and their ads), you’ll know Responsible Marketing has arrived, right? Well, that time has come.

The Huffington Post recently ran an online poll pitting Pepsi’s Refresh Project Vs. Coke’s Live Positively campaigns.

The associated article does a great job laying out the differences between the campaigns, then left it up to readers to choose which campaign they preferred.

For marketers wanting to reach the younger generation, this makes sense:

This “conscious capitalism” has been a growing trend, and for good reason. A 2006 Millennial Cause Study by Cone Inc. and AMP Insights found that 69% of Millennials will consider a company’s social and environmental commitment when deciding where to shop, and a whopping 89% are likely to switch from one brand to another if the second brand is associated with a good cause. That’s powerful motivation for companies fighting for market share.


So, which campaign do you find most compelling?

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. . .

Image: Huffington Post

How I use social media

Friday, May 22nd, 2009

I was honored to be interviewed by Kenji Onozawa over at Seattle Social Media Profiles on  Wednesday, the results of which can be found in the above video, along with his Q & A in this article.

Kenji asked me a bit about social media, Responsible Marketing and one of my passions, using social media to create social good.

A few things covered in the article include:

  • Why I like social media
  • How I utilize it
  • The one thing that mainstream population should know about social media
  • My social media “wow” moment

Give it a gander, and if you live in the Pacific Northwest, make sure you visit Seattle Social Media Profiles regularly.

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25 ways your business can help fight poverty

Wednesday, October 15th, 2008

Blog Action Day 2008

It’s Blog Action Day!

The purpose of Blog Action Day is to create a worldwide discussion regarding an important issue. This year, it’s poverty.

For this post, I wanted my post to meet three criteria:

  1. To bring value to readers, it must result in a list of creative ways business can help fight poverty
  2. To encourage engagement, it must be generated by readers of the blog, not me
  3. At least one food bank must benefit

So on September 15th, I asked the readers of this blog to answer the question How can business help the poor?

I offered a bounty for ideas and examples: for everyone that contributed at least one idea or example that made the Top 10, Outsource Marketing would donate $20 to a food bank of each respondent’s choosing.

I received so many good ideas, I expanded the list from 10 to 25.

Without further ado and in no particular order, here are—

25 ways your business can help fight poverty

  1. Cook and distribute meals
  2. St. Clouds restaurant in Leschi (Seattle, WA) holds a monthly cooking project for the homeless. Each month, the restaurant invites the community to come to its kitchen bringing whatever food they can spare…St. Clouds provides the proteins. Together they cook custom gourmet meals for the homeless, who could never afford such a meal. These are delivered to 200 people at five shelters and a tent city around town each month.

    Promotion of the event has been strictly via word-of-mouth.

    This is a unique, very cool local outreach that is, in my opinion, truly an act of kindness.

    Eric Weaver

  3. Partner with a charity, publish a picture book documenting their lives

    This year GE in Italy supported “Pane Quotidiano” (means “daily bread”), a charitable association founded in 1898 in Milano to help feed the poor. In 1908 the association was “formally” established and, on June 4th, celebrated a 100 years of feeding the less fortunate.

    The contributions donated on this occasion were used to publish a picture book documenting the lives of the association’s guests. The book was sold in libraries for donations. Additionally the association was also able to buy a new truck need to collect the food that everyday businesses and/or distributors give away because in excess or approaching the expiration date. It was touching and great to be part of this initiative!

    Beatrice Sarni

  4. Promote trade and partnership in underdeveloped countries

    Check out Connect Ethiopia. An organization started by business in Ireland. It’s goal is to create business links between companies in Ireland and Ethiopia and use business and trade to develop poor countries.

    Michael O’Sullivan

  5. Get your hands dirty

    Hands on — I’d offer.

    I’ve found that the best reality of working authentically, to contribute in a reflectively meaningful way — meaning fully — is to do it your self; hands on, live, being in the space, contributing eye to eye. Rather than dropping some capital — what can you do, in the telling of your story that is live to them, live for you. It’s a life, it’s a live, it’s alive.

    You’re in that circle, you’re doing the work, making the contribution — and it’s real. No financial smoke that distances you from the reality.

    You’re there.

    Do something and you’ve got the passion to spread the word. Write a check and the instant of giving dissipates in an instance, as well. Do both and deliver it by hand and do some work at the same time! The ring is reflective, the song is sung true and the circle of giving and heart fullness is unbroken.

    Beauty full.

    Tim Girvin

  6. Encourage employee involvement with a charity

    You can help the poor by telling everyone in your company to donate some time and volunteer at the local food bank.

    Margaret

  7. Provide opportunity and access

    In most low income areas, there is little opportunity or access to jobs that pay a decent wage, provide health care, or allow for flexible schedules.

    Poor people don’t need a one time handout – they need access to jobs, personal and professional education, and proper diet, to ensure they can sustain the responsibility of providing for themselves.

    If businesses truly want to help they should start:

    1. Paying decent wages, offset by the cost of company provided health insurance
    2. Provide training – through partnerships with their state employment agencies and local colleges to keep the cost low
    3. Move away from the 9-5 in the cubicle mentality and provide flex scheduling especially for people with children and those not in customer service positions.
    4. Create a local coalition. ex. Local businesses could partner with a local grocers to provide discounts to employees and nutritional training. Grocers partner with local farmers who partner with local transport companies, and so forth.

    Rochelle Robinson

  8. Create a contest and use video and social media to create an actively engaged audience

    Any firm could have a blog on their webpage. This activity will also be of commercial interest of the firm as people will talk about what is happening on the webpage and return to look what happens next. The firm choose a project. The project of the month: Like in the television programme, “The secret millionaire” they go to a poor area and find a project, where some good people dedicate their lives to help other people.

    On the blog they present those people and open an account to wich people can make donations and write comments, ideas or even offer to join to give a helping hand. It is after this possible to follow this place and the people, who work there by clicking on the link. But each month a new project is presented with a picture on the webpage. But still it is possible to follow links to former projects of the month.

    Pia Hede

  9. Create a matching program for employees

    Boeing is holding a special employee drive for the month of September. They are matching triple for each e-giving dollar. Funds go to local organizations who provide supplies to local food banks and meal programs in the Puget Sound. This is a great incentive for employees to give to the program.

    Arden B.

  10. Give discounts to clients for donating needed goods

    Numbers 9, 10 and 11 were contributed by Jovan Pollard

  11. Allow staff to donate money or goods to wear jeans or “dress down” on a specified day
  12. Volunteer your own professional services
  13. Vancity’s Change Everything initiative
  14. Caleb Chang contributed an impressive list on his own, and contributed numbers 12-24

  15. Vancity’s Change Everything initiative
  16. Join your local Rotary club

    In 2008-09, the global mandate for Rotarians is to Make Dreams Real for the world’s children

  17. Start collecting non-perishable food stuff from staff to fill food hampers
  18. Start or participate in initiatives like Community Money
  19. Provide microfinance loans through services like Kiva
  20. Donate your points

    If a business has a rewards program for their customers, allow reward program member to donate their points to local charities or international causes

  21. Fill shoeboxes full of gifts and donate them to organizations like Samaritan’s Purse
  22. Volunteer your time at a local soup kitchen
  23. Check with your local churches for projects that help the poor
  24. Give to the United Way

    They get it. Their “Girls Today, Leaders Tomorrow initiative makes a real difference.

  25. Donate to programs that help our kids
  26. Businesses can look to align with organizations that give a hand up, not a hand out
  27. Join the conversation and encourage others to help fight poverty

    You can do this actively participating in the conversation here and other blogs talking about this subject.

    Bring up poverty at home, work, the gym, your coffee shop—everywhere.

    And by all means, please post this on all your social sites and forward a link to this article to everyone you know in business.

    Because getting people talking is what Blog Action Day 2008 is all about.

    If you have more ideas or examples of ways business can help fight poverty, share them in the comments below.

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A day made better for teachers by OfficeMax

Monday, October 13th, 2008

Did you know that, on average, teachers spend about $1,200 of their own money to cover the cost of classroom supplies?

The “teacher-funded” classroom is an outrage when you consider teacher compensation, and OfficeMax has partnered with Adopt-A-Classroom “to recognize extraordinary teachers for their dedication and innovative approach to education.”

During their A Day Made Better event, 1,300 teachers across the US were honored for their efforts and received classroom supplies valued at more than $1,000.

Here’s how it went:

Bob Thacker, senior vice president of marketing for OfficeMax:

Teachers inspire and shape our country’s greatest asset, our children, and it is astounding that they are left to cover the cost of doing a good job.

With our ‘A Day Made Better’ events, OfficeMax wants to inspire a national movement of support for teachers by attracting national attention to them on one special day and showing how easy it is to change this deplorable situation.

OfficeMax gets a tip of my hat for tackling this problem. I recently served on the board of an educational foundation whose primary focus is to bridge the education funding gap in my town.

This problem is real.

So, does this change your opinion of OfficeMax, or will you still go to Office Depot or Staples for your office supplies?

Comment below to weigh in.

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TOMS Shoes: More than different

Thursday, October 9th, 2008

TOMS Shoes was founded by Blake Mycoskie after a life-changing trip to Argentina. While there, he learned about the Alpargata soft shoe, but ironically, also met children in villages that had no shoes.

So he created a shoe company whose goals aren’t based on shoes sold, but on shoes given away. For every pair of TOMS shoes sold, the company donates a pair of shoes to a child in need.

Here’s a video of shoe drop in 2006:

In the video, the narrator made a comment worth repeating:

Anybody who’s starting a company. . .
Everybody who has an idea. . .
Incorporate giving in what you do

Nobody would have heard of TOMS if they weren’t doing good. Giving away a pair of shoes for every pair sold is more than just a differentiator—it represents a fundamental shift in the way to think about business.

Inspiring, isn’t it?

Has a business inspired you lately?

Comment below to share.

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How can business help the poor?

Thursday, September 25th, 2008

The Responsible Marketing Blog will be participating in Blog Action Day on Wednesday, October 15th.

Here’s what it’s about:

First and last, the purpose of Blog Action Day is to create a discussion. We ask bloggers to take a single day out of their schedule and focus it on an important issue.

By doing so on the same day, the blogging community effectively changes the conversation on the web and focuses audiences around the globe on that issue.

The video that was produced to encourage bloggers to participate does a nice job explaining what this is all about:


Blog Action Day 2008 Poverty from Blog Action Day.

I’d like our post to be extremely useful.

I use the word “our” because we’re going to write it together.

To me, useful would be a solid list of real world examples of businesses, large and small, doing things to help the poor.

And instead of doing a search, I’d like the examples to come from you, the readers of The Responsible Marketing Blog.

Here’s a little incentive to make it interesting:

$20 for your examples: How can business help the poor?

No, it’s not for you!

Outsource Marketing will donate $20 to the food bank of your choice on your behalf if your example or examples makes the top 10 list in the Blog Action Day post.

It doesn’t have to be your company, it can be any business you’ve seen that’s doing some good for the poor. The more detail, the better.

Even if your example doesn’t make the top 10, I will also link to the comments from this post so all ideas will be shared.

Let’s build this together!

Where have you seen business helping the poor?

Comment below to participate.

. . .

Please forward this post to a friend, post it on your social networks and circulate it around your office. The more examples the better!

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How to use social media to create social good

Thursday, September 18th, 2008

Social media can be an incredible force for doing good.

I’ve spoken about it a bit lately, sharing some real world examples in the deck below:

SlideShare

Examples don’t necessarily explain how to do it, so here’s a simple, grassroots way I used social media to raise $1,250 for the Muscular Dystrophy Association just yesterday.

Here’s how I did it.

First, I created a blog post explaining what I was doing.

Then I used Twitter and Facebook to broadcast my requests, Brightkite to post photos (which in turn, post to Twitter), Ping.fm to send information across all my networks, and a ChipIn widget to collect and tally donations.

All of the services above are free.

This blog has been my aggregation point, and it’s basically free, too.

The only hard cost was from Paypal, my clearinghouse for payments, totaling about 3%, which my firm simply made up the difference.

There are options that don’t cost, such as the Causes application on Facebook and MySpace, but the MDA didn’t have a link set up there.

What’s the upside?

What will Outsource Marketing, The Responsible Marketing Blog and I gain from all this? Well, I had fun and it always feels good to do good.

Everyone at Outsource Marketing is here because we care about more than making a buck—we want to do some good too. While my colleagues enjoyed seeing me forcefully removed from the premises, they were genuinely glad our firm was involved. Efforts like this reinforce the culture we’re working to build.

Sure, you can’t spend goodwill, but keeping your team happy reduces turnover.

And lower turnover results in higher client satisfaction.

And higher client satisfaction results in less client churn.

And less churn makes for a more profitable company.

I’ll take all of the above, thank you.

You can help the MDA (or a nonprofit of your choice) too.

If you are ever asked to participate in the MDA Lock-Up in your community, do it. The MDA offers “Wanted” posters and plenty of ideas to promote it around your office.

It’s easy, it’s fun and it’s for a great cause.

Ping me and I’ll promote it here on The Responsible Marketing Blog.

Tomorrow, it’s back to strictly marketing posts. Although I never heard a peep saying as much, I assume a few of you were beginning to suffer from “fundraising fatigue.”

Rest assured, I’ll stay out of jail for at least another year.

So, what’s the most creative fundraiser you’ve ever seen?

Comment below to share.

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. . .

View more Using social media to create social good examples.

The coffee is $3. The GOOD is free.

Friday, September 12th, 2008

There’s something new at Starbucks, but it’s not on the menu and it doesn’t cost a dime.

The GOOD Sheet, a weekly “graphical exploration of some of the major issues facing us in this election season and beyond,” appeared in all Starbucks nationwide yesterday.

The goal of the GOOD Sheet is to stimulate conversation during this all-so-important election season regarding real issues that really matter.

It’s being produced by the folks at GOOD, “a collaboration of individuals, businesses and nonprofits pushing the world forward.” Their website, videos and magazine are at once visually and intellectually stimulating. I’ve subscribed to GOOD magazine for over a year now and have enjoyed some fascinating articles regarding the environment, health care, China, education and more.

Issue No. 001 focuses on Carbon Emissions. Here’s the inside spread:

GOOD Sheet No. 001 - Carbon Emissions
+enlarge

Distributing GOOD is a wise move for Starbucks:

  • By encouraging conversation among customers here (and on MyStarbucksIdea.com), the company is creating community online and off
  • It reinforces the Starbucks’ commitment to Social Responsibility—The company supports Conservation International, the Earthwatch Institute, the American Wildlife Foundation, Save the Children and MercyCorps
  • This costs them nothing—they are created by GOOD and funded by a sponsor
  • The GOOD Sheets will be available for the next 11 weeks.

    All this GOOD can’t hide the fact that Starbucks stock has been in sad shape for a few years now.

    Do you believe social good can play a role in helping the company rebound?

    Comment below to weigh in.

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    AMEX does good with the ‘08 Members Project

    Thursday, August 14th, 2008

    The Members Project from American Express

    Have you heard about the Members Project from American Express?

    It’s a social good promotion built to encourage people to “come together to achieve something amazing.” Card members are invited to submit ideas for projects in the areas of arts and culture, community development, education, environment and wildlife, and health. Anyone, including non-cardmembers, can discuss, campaign for, and then vote on their favorite projects.

    Here’s a recent ad for the campaign:


    View this video on YouTube

    American Express will award $2.5 million dollars to the top five projects ($1.5 million for the winning project). Last year’s winning project helped provide two billion liters of clean drinking water for children, and the second, third and fourth place projects helped plant trees, restore national parks, create wind and solar powered generators and connect people with public schools to help out with classroom needs.

    Currently, 427 projects have been submitted. The project in the lead, “Adopt a Classroom. Support America’s Teachers,” has 1,584 votes.

    A win-win-win campaign for AMEX

    Site visitors win because they get to do some good by nominating and/or voting for the causes they believe in.

    The causes win whether they are one of the five finalists or not—this campaign is being supported by a significant ad campaign reaching millions of people. These causes will gain exposure they might not otherwise receive.

    And of course, AMEX wins. This isn’t new territory for the company—they coined the phrase “cause marketing,” after all. But this campaign takes it to a whole new level. AMEX has used social media to create social good and engaged cardmembers and non-cardmembers alike.

    What do you think of the Members Project? All good or all hype?

    Comment below to weigh in.

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    . . .

    Special thanks to Super Intern Marie Kyle of Outsource Marketing for her assistance with this post!

    If World Vision can do it, you can too

    Wednesday, August 6th, 2008

    In Big ideas, tiny budgets, I shared some of the good work World Vision is doing using viral video to draw attention to their initiatives in the US and Australia.

    Now, World Vision is back with a new video that builds upon their teenage affluenza theme:

    \
    Watch this video on YouTube.

    Here’s the description:

    Many thousands of unfortunate teenagers struggle everyday with Teenage Affluenza. But Erin and Red have decided to make a difference and find out what real sacrifice is all about.

    Erin is doing the ‘can’t touch anything with her hands’ 40 Hour Famine. Red is doing the ‘can’t watch TV or use technology’ 40 Hour Famine.

    It could be worse. 218 million children around the world are forced to work and are denied their basic freedoms.

    At least you’re not one of them.

    I’m impressed with World Vision, not just with what they are doing, but how they are doing it.

    Let me explain.

    Before this video was released, I was contacted by World Vision Australia and asked for my opinion regarding their new video.

    I’m assuming I was asked because of my blog post, but maybe it was due to my writing and speaking on Using social media to create social good or they found my collection of links on the topic.

    Whatever the reason, they reached out via Twitter. That’s right, they Twitter (@stirmyworld).

    And they do viral videos.

    And they are on Facebook.

    And they personally reach out to and engage bloggers.

    Quite simply, World Vision gets social media, and if a non-profit can, you can too.

    Who else in the non-profit space ‘gets it’ when it comes to social media?

    Comment below to share.

    . . .

    Update: Less than eight hours ago, I published this post. World Vision UK saw it and shared the following video supporting their clean water campaign:


    View this video on YouTube.

    Clearly, World Vision is paying attention to the conversation that’s happening online. Impressive.